Welcome to Peak Haven Stay. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making a booking.

1. Booking Policy

• Reservations are subject to availability and confirmation by Peak Haven Stay.
• Bookings must include accurate details, including the number of guests and duration of stay.
• Full or partial payment may be required to confirm a booking, as specified during the reservation process.

2. Check-In and Check-Out

• Check-In Time: 12:00 PM
• Check-Out Time: 11:00 AM
• Early check-in or late check-out requests are subject to availability and additional charges.

3. Payment Terms

• Payment must be made in full at the time of check-in or as specified in the booking confirmation.
• We accept cash, credit/debit cards, and online payment methods.
• Any additional services availed during the stay must be settled before check-out.

4. Cancellation and Refund Policy

• Cancellations made more than 7 days before check-in: Full refund.
• Cancellations made within 7 days of check-in: 50% refund.
• No-show or early departure: No refund.
• Refunds, if applicable, will be processed within 7 business days.

5. Guest Responsibilities

• Guests must provide valid identification at the time of check-in.
• Any damage caused to the property or its contents will result in additional charges.
• Smoking and alcohol consumption are restricted to designated areas.

6. Bonfire and Camping Policies

• Bonfire services are available for an additional charge unless specified as complimentary.
• Camping bookings must adhere to the specified safety and environmental guidelines.

7. Liability

• Peak Haven Stay is not responsible for loss, theft, or damage to personal belongings.
• Activities like trekking and camping involve inherent risks. Guests participate at their own discretion and responsibility.

8. Privacy Policy

All personal information provided is handled according to our Privacy Policy.

9. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions without prior notice. Updated terms will be available on our website.

10. Contact Information

For inquiries or assistance, please reach out to us:

• Address: NH 05, Matiana, Himachal Pradesh, India 171212
• Phone: +91 85447 24352, +91 78764 17499
• Email: peakheavenstay@gmail.com

By making a booking with Peak Haven Stay, you acknowledge and accept these Terms and Conditions. Thank you for choosing us for your stay and adventure!